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Lashley, Conrad (Nombre personal)
Improving study skills, 1995: CIP t.p. (Conrad Lashley, Nottingham Trent University)
Empowering service excellence, c1997: t.p. (Conrad Lashley) p. 4 of cover (hd., Ctr. of Hospitality Mgt., Nottingham Business Sch.; chair, Council for Hospitality Mgt. Educ.; M.A., industrial relations (Warwick); nat'l dipl., catering & hotel keeping (Huddersfield))