TY - BOOK AU - White,Stephen A. AU - Miers,Derek TI - BPMN modeling and reference guide: understanding and using BPMN : develop rigorous yet understandable graphical representations of business processes SN - 9780977752720 U1 - 658.4063 PY - 2008/// CY - Lighthouse Point, Florida PB - Future Strstegies KW - MODELOS MATEMATICOS KW - REINGENIERIA KW - PLANIFICACION EMPRESARIAL N1 - Incluye índice; Incluye glosario ER -