TY - BOOK AU - Diller,Stephen AU - Rhea,Darrel AU - Shedroff,Nathan TI - Making meaning: how successful businesses deliver meaningful customer experiences SN - 0321552342 U1 - 658.812 PY - 2008/// CY - Berkeley, California PB - New Riders KW - BIENES DE CONSUMO KW - COMPRAS KW - ASPECTOS PSICOLOGICOS KW - MARKETING KW - PLANIFICACION ESTRATEGICA N1 - Incluye índice ER -