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001			282257
003			UVAL
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007			tr
007			c||
008			180323s2018 gw |||| o |||| 0|eng
020			_a9783662585856
040			_aDIBRA _bspa _cUVAL _erda
041	0		_aeng
082	0	4	_a004 _223
245	1	0	_aFundamentals of business process management / _cMarlon Dumas [y otros].
250			_aSegunda edición.
264		1	_aBerlin, Heidelberg : _bSpringer, _c[2018]
264		4	_c©2018
300			_axxxii, 527 páginas : _bilustraciones.
347			_atext file _bPDF _2rda
505	0		_a1 Introduction to Business Process Management -- 2 Process Identification -- 3 Essential Process Modeling -- 4 Advanced Process Modeling -- 5 Process Discovery -- 6 Qualitative Process Analysis -- 7 Quantitative Process Analysis -- 8 Process Redesign -- 9 Process-Aware Information Systems -- 10 Process Implementation with Executable Models -- 11 Process Monitoring -- 12 BPM as an Enterprise Capability.
520			_aThis textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
588			_aDescription based on publisher-supplied MARC data.
650		4	_aAPLICACIONES INFORMATICAS _934580.
650		4	_aSISTEMAS DE INFORMACION EN ADMINISTRACION _913417.
650		4	_aINGENIERIA DE SOFTWARE _983342.
700	1		_aDumas, Marlon, _e, autor. _9235656.
942			_2ddc _cBK
999			_c282257 _d282257